Joe Navarro
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"Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success—nonverbal intelligence." — Robert B. Cialdini, author of Influence: Science and Practice
"Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer." — Jack Canfield, co-author
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"He says that's his best offer. Is it? She says she agrees. Does she? The interview went great -- or did it? He said he'd never do it again. But he did. Read this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to 'speed-read' people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll...
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In 1988 Joe Navarro, one of the youngest agents ever hired by the FBI, was dividing his time between SWAT assignments, flying air reconnaissance, and working counter-intelligence. But his real expertise was "reading" body language. He possessed an uncanny ability to glean the thoughts of those he interrogated. So it was that, on a routine assignment to interview a "person of interest"-a former American soldier named Rod Ramsay-Navarro noticed his...
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